Privacy Policy

Effective Date: 12/08/2024

Who we are

SpaceTek UK (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website spacetek.uk or use our services.

Information We Collect

We may collect and process the following information:

a. Personal Information

Contact Details: Name, email address, phone number, and postal address.
Account Information: Username, password, and other registration details.
Payment Information: Credit/debit card details and billing address.

b. Non-Personal Information

Technical Data: IP address, browser type, operating system, and device information.

Usage Data: Details about your interactions with our website, such as pages visited, time spent on the site, and links clicked.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Comply with Legal Obligations: To meet legal and regulatory requirements.

To Provide Services: To deliver products and services you request and manage your account.

To Improve Our Website: To analyze and improve the functionality and user experience of our website.

To Communicate: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.

To Process Payments: To handle transactions and send notices about your purchases.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: Where you have provided your explicit consent.

Contractual Necessity: To fulfill our contractual obligations to you.

Legal Obligations: To comply with applicable laws and regulations.

Legitimate Interests: For our legitimate business interests, provided they do not override your rights and interests.

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us in providing our services.

Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

Legal Authorities: To comply with legal obligations or respond to lawful requests.

5. Data Security

We implement appropriate technical and organizational
measures to protect your personal information from unauthorized access, use,
alteration, or disclosure. However, no data transmission over the internet or
method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as
necessary to fulfill the purposes for which it was collected or as required by
law.

7. Your Rights

Under GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to certain conditions.
Restriction: Request the restriction of processing your data.
Data Portability: Request the transfer of your data to another service provider.
Object: Object to the processing of your data for specific purposes.
Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SpaceTek UK
Email: info@spacetek.uk
Phone: tel:07802410222